Office of Community Affairs
MSC 09 5300
1 University of New Mexico
Albuquerque, NM 87131
Phone: (505)272-8813
Fax: (505)272-3601
Patient & Community Resources
Financial Assistance
If you have questions about the financial assistance programs available at UNMH, please visit the University Hospitals Financial Services Homepage or contact them directly at 505-272-2521.
You may also download copies of the University Hospitals Financial Assistance Brochures. These brochures outline the various financial assistance programs at UNMH and eligibility requirements.
Filing a Dispute or Grievance
• To file a dispute or grievance for any issues like care or access that you haven’t been able to resolve with your doctor or nurse, you can file a grievance by calling Willie Barela, Patient Assistance Coordinator at 505-272-0943.
• You may also contact the Department of Health at 1-800-445-6242 or via
mail:
Department of Health
Division of Health Improvement
Incident Management
P.O. Box 26110
Santa Fe, NM 87502-6110
• You can also click here
to get an electronic copy of the Patient’s Rights and Responsibilities.
Best Practices Articles, Links & Excerpts
Albuquerque Health & Social Indicators
NM DOH Report Card on Minority Health
Patient Friendly Hospital Billing
DiversityRx: Promoting language and cultural competence to improve the quality of health care for minority, immigrant, and ethnically diverse communities
Race & Ethnicity Data Collection Resources
Community Resources
Native American Health Information Services Office
Local Support Groups from the Albuquerque Journal