Technical System Requirement
The Pediatric Trauma course was designed to utilize sophisticated and advanced technologies for the internet to bring rich, interactive and exciting learning online. The computer system you use to take the course must have a broadband connection (CABLE, DSL or T1 line with download rate of 300 kbps) to the internet in order to view the streaming video that is a large portion of the course.
Speakers properly connected and volume adjusted are required for the audio portion of the video.
The course is best viewed in the newest browser versions of Internet Explorer (5.0 or higher). Mozilla (5.0 or higher) and other Browsers will display the course with potential minor viewing changes. If you are not currently in IE, but have it on your computer, open it, and go to this web address for the best viewing experience.
MAC users will have issues viewing the course in general and especially in the Safari browser. The University of New Mexico is a Windows platform institution and the video in our modules stream from a Windows Media Streaming Server on campus. We apologize for any inconvenience to Mac users but this is the current resource available to the Department of Emergency Medicine. There is a Windows Media Player download available for MAC and plug-ins available for the Safari browser, but the ever changing technology does not allow us to be current in troubleshooting MAC compatibility issues.
Other video viewing issues in the modules are most often due to firewalls and filters in your facility or institution. If a message at the bottom of the video player continuously displays "Connecting" and no video plays this is usually due to this issue. Another message display at the bottom of the video player "Buffering" and the video never plays is usually due to a too slow internet connection. Finally, other issues are usually related to the computer itself if it is not updated routinely or is an older machine. Below is a troubleshooting guide and resource for current downloads of the 2 components used in the course.
Getting Started
For IE, Mozilla and other browsers, Windows Media Player 9 Series and above is the preferred component to view the videos in this tutorial. To install a free updated version onto your computer, click on the Windows Media Player logo below. If you already have a Windows Media Player installed on your computer, you might want to try viewing the video first by clicking the "Test Video" button below. Earlier versions of Windows Media Player, may not play the streaming video in the module. If this is the case, the new Windows Media Player once installed, will be able to play the videos.
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To test your current Media Player, click on the "Test Video " button below. If the video does not play, close the window, return to this page and do the install below.
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To install the Windows Media Player, click on the Windows Media Player icon below to download the player. Carefully read instructions on this page and download the correct version for the computer's operating system. When prompted, choose the "Run" option in the download dialogue box and follow the wizard's instructions. After the install is complete, return to this page and click on the "Test Video " button above to check if the installation was successful.
Note: If you are using a computer that will not allow downloading from the internet, unless done by a systems administrator or technical support staff within your location, contact them for further assistance.
Adobe
Flash Player Requirement
A current Flash Player must also be installed on the computer you are using. Most computers today have the player already installed with the browser. If you use an institutional computer or terminal, it is possible both streaming video and Flash Player technologies may be disabled, you then must contact your system administrator for assistance or use another computer.
- To test your Adobe Flash Player click on the "Test Flash" button
- To install the Free Adobe Flash Player, click on the icon below to download the player. Follow instructions given at the Adobe website for downloading and installation. After the install is completed, return to this page and click the "Test Flash" button to ensure a successful install was done and that the player is working properly.
