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Urgent Care


Urgent Care might be right for you if:

  • You have a non-emergency medical situation, but need medical care right away and your regular clinic is closed. 
  • You can't get an appointment.
  • You have a health problem that is not life or death.

When to go to Urgent Care:

Come to Urgent Care at UNM Health System when you can’t get into your regular clinic. But come only if your problem is not a life-or-death emergency.

Here are some of the problems we treat in Urgent Care:

  • Colds and flu, pink eye, sore throats and coughs, ear pain and tooth pain
  • Insect bites, rashes, hay fever and minor asthma attacks
  • Minor cuts and burns, back pain and sprains
  • Sick stomach
  • Pain or trouble peeing
  • Ingrown toenails
  • Some STDs (sexually transmitted diseases) 

When NOT to go to Urgent Care: 

Urgent care is for treating minor problems that can’t wait. Please see your regular health care provider for:

  • Long-term illnesses
  • Mental health problems
  • Routine check-ups and tests
  • Shots 

When to get Emergency Care:

Call 911 or go to the Emergency Department for any of these problems:

  1. Trouble breathing
  2. Chest pain, feeling very dizzy or passing out, seizures
  3. Bleeding that won’t stop or any bleeding when pregnant
  4. Feeling very weak or can’t walk
  5. Broken bones
  6. Car crash, neck or back pain after an accident
  7. Head wound or severe pain in the head, stomach, or belly
  8. Poisoning or swallowing an object
  9. Bad burns
  10. Severe asthma attacks
  11. Bad wound to the eye
  12. Severe allergic reaction
  13. Extreme water loss (dehydration)
  14. Sexual abuse or rape
  15. Any kind of medical emergency a child experiences
  16. Any other serious problem that could be life or death

In an emergency, call 911 anytime, day or night.

Contact Us

Adult Urgent Care

Hours: Monday - Saturday: 7:00am - 6:00pm
Phone: 505-272-9646

Pediatric Urgent Care

Hours: Monday - Friday: 8:00am - 7:30pm
Phone: 505-272-2345

photo: UNM Hospital Barbara and Bill Richardson Pavilion

Frequently Asked Questions

Where are you located?

We have 2 locations: Adult Urgent Care and Pediatric Urgent Care. Both are at the UNM Hospital on Lomas Blvd.

Do I need an appointment?

No. Urgent care is first come, first serve.

How long will I have to wait?

It depends on how many patients are there, and how sick some patients are.

Who will care for me?

A Nurse Practitioner will see you and treat your problem. They have advanced training in urgent care.

When should I use your services?

These guidelines [PDF] should help you decide when to use our services.

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