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Patient & Visitor Information


Whether you receive care or visit a loved one at a UNM Health System facility, make your experience go as smoothly as possible by learning how to get ready and take advantage of all our services.

About Your Visit

Learn about your stay and hospital amenities and services, including spiritual care, high-quality cafeteria and dining options, and gift shops with items that can make your visit more enjoyable.

Patient Rights, Appointments & Records

Find out how knowing your patient rights and responsibilities can help you get the most out of a medical appointment. If you or your new providers need a copy of your health history, request medical records. Then, learn how we protect your privacy [PDF].

Financial Information

Review billing and insurance information to plan financially for medical care, and see whether you qualify for financial aid, care assistance or a self-pay discount.

Interpreter & Native American Services

Request an interpreter if your first language isn't English, and explore our commitment to Native American patients.

Visitor Information

View our visitor guide to learn how to protect patient safety while you support a loved one in the hospital. If you're from outside Albuquerque and need a short-term or long-term place to stay in town while visiting a patient, ask about Casa Esperanza or the Ronald McDonald House.

Location & Contact Information

View maps, directions and phone numbers for our main locations, including:

For individual clinic locations and contact information, explore the type of patient care you or your loved ones need.

Create a Free CarePages Website

A CarePages Website is free and easy to create. Through it, you can post information and receive emotional support from loved ones and friends during a health challenge.

Schedule an appointment: (505) 272-4866

Doctor walking an infant past the train in Pediatrics

Patient Advocate Coordinators

If you have questions about the care you received at UNM Hospitals, contact one of our Patient Advocate Coordinators at 505-272-2121 or email Jason Stafford or Natalie Younger. Or, ask your nurse for directions to the Patient Advocate Coordinator's office, open Monday to Friday from 8 a.m. to 5 p.m. on UNM Hospital’s first floor. After hours, ask hospital staff to call the administrative supervisor.

If you have questions about care you received at UNM Sandoval Regional Medical Center, call the medical center at 505-994-7400.

Cancer Center view

Cancer Patient Information

If you get care at the UNM Comprehensive Cancer Center, view patient services information about billing, financial assistance, interpreter services and more.

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