Discover how to prepare for your appointment at UNM Health System clinics, UNM Hospitals or UNM Sandoval Regional Medical Center, and make it easier for your provider to give you the best possible care.
What to Bring to Your Appointment
- Medical record number (if available)
- Insurance information (if applicable)
- Referral and/or authorization forms, if required by your insurance provider
- Copay – the amount you need to pay for medical care, listed on your health insurance card
- Completed health history form (if available)
- Medicine bottles or a list of medications you take, including over-the-counter substances
- List of supplements, vitamins or herbs you take
- List of allergies
- Record of your vaccines
- Records you may have kept of your blood pressure, blood sugar and daily weight
- List of questions or concerns to discuss with your doctor
- Paperwork for Family and Medical Leave Act or disability benefits
- The names, addresses and reports of providers you saw outside UNM Health, as well as test results from those appointments
Arrive on Time
Arrive at least 15 minutes early to make the most of your visit and allow time to park and walk or take a shuttle to your destination. If you’re running late, call your clinic as soon as possible. If you’ll arrive more than 10 minutes late, you may need to reschedule your appointment for a later time or with another provider.
Before Your Appointment
We’ll call to remind you of your appointment and ask for registration information.
At check-in, give us your contact information, medical record number and copayment. If you haven’t already completed a health history form, you’ll fill one out.
Before you see your provider, a nurse or another health care professional will ask about your symptoms and medications, and take your temperature, height, weight and blood pressure.
Your First Appointment
Your provider will use the first appointment to get to know you, so expect to spend most of the time reviewing your health history. We’ll help you schedule another appointment if you don’t have an opportunity to discuss all your medical concerns during the first visit.
You might receive a recommendation to visit another doctor, such as a specialist with expertise in your condition. Your insurance company may cover the cost of specialized care only if you have a referral from your primary care provider.
Nurse Advice Line
To learn about your options for care of conditions that aren’t emergencies, call the UNM Health System nurse advice line at 1-877-925-6877, day or night.
Your provider will recommend certain tests and screenings – such as mammograms, lab work or colonoscopies – depending on your age and medical history. Work with us to schedule exams you might need.
You also may meet with a nurse to get help setting and achieving health goals.
Your Care Team
You may get care at UNM Health System from:
- Attending doctor – Received extensive training in a particular area of medicine and passed a thorough test of his or her knowledge.
- Resident physician – Practices medicine under an attending doctor’s supervision after graduating from medical school.
- Student doctor – Tends to you under an attending doctor’s supervision while enrolled in the University of New Mexico School of Medicine.
- Nurse practitioner – Diagnoses and treats all but the most complex conditions.
Schedule an appointment: (505) 272-4866