TECHS User Support Services


GroupWise Junk Mail Handling

In response to increased concern about the impact of unsolicited mail on employee productivity and HSC email systems, HSLIC TECHS and UNMH IT have installed spam filtering software on the salud.unm.edu gateway. The filter is designed to limit the amount of junk email (spam) distributed to individual GroupWise accounts.

Messages from the .edu, .gov and .org domains are not screened, and always pass through the filter to your mailbox. Messages from other domains (.com, .net, etc.) are evaluated and scored according to the message type, route, origin and several other parameters that are known to identify spam. Only messages which accumulate a high score are blocked from the GroupWise system. 

The server-based spam filter happens automatically, and does not require a specific version of GroupWise.

Personalizing Your Junk Mail Settings

The latest version of the GroupWise client has a powerful junk mail handling feature that we encourage people to use. The server-side spam filter will block most unsolicited messages, but the filter parameters are deliberately set to err on the side of letting potentially valid messages into the system. The junk mail feature will help you manage the occasional junk mail that sneaks into your mailbox. The latest version of the groupwise client can be found at Software Downloads.