COP User Support Services

User Support Services provides support for core services to all College of Pharmacy (COP) faculty and staff for standard COP owned and operated computer equipment. Limited ("best effort")support will apply to non-standard equipment or operating systems that do not adhere to the standards established by the Knowledge Management Information Technology (KMIT) committees. See the services that are available from COP User Support. Important Notices................................................................................... Complete List

Weekly server maintainance: Routine maintenance will be performed on Sunday morning from 7:00am until 12:00pm. Some services may be unavailable during this period.

10/15: Password Reset Notification Email.

 Common Problems and Solutions........................................................ Complete List

10/20: Forgot your HSC password?

10/1: Web Access Help.

Upcoming Projects.................................................................................. Complete List

10/30: Dell Computers for Faculty, Stafff, and Students.

10/30: Windows 7 Operating System

Important Notices................................................................................... Complete List

7/27: Opening Attachments on a BlackBerry.

7/23: New Citrix Access via the Web.

7/8: Password Expirations

6/12: Hyperion with Internet Explorer 8

 Common Problems and Solutions........................................................ Complete List

7/15: Web Access Help.

6/19: Forgot your HSC password?

Upcoming Projects.................................................................................. Complete List

7/23: GroupWise 8 Available.

7/1: Smartphone Support.