Standards Based Computing

The Health Sciences Center uses a standards-based computing support model to meet the IT needs of all faculty and staff. This requires that standard hardware and software be used at all time in order to be eligible for support services.

Having standard-based support allows User Support Services to maintain a “turn-key” operation that quickly and efficiently resolves all computer related issues. Technicians certified on the standard devices can easily resolve common problems, obtain warranty parts overnight, and effectively keep you working with minimal down time.

Non-standard devices will receive reduced or no support depending on the device. IT standards are created by the Knowledge Management Information Technology Operations group and strictly enforced by User Support Services.

Please use the links below to review the current standards.

The Health Sciences Center participates in the Microsoft Campus Agreement Program which ensures our legal use of the most current Microsoft Operating System and the most current Microsoft Office Suite. Therefore, the most recent operating system and office products will be installed on machines that are imaged or built by User Support Services. Currently we are deploying the following Microsoft products: