• You have a problem or a concern that you have been unable to resolve through the above outlined due process
• You have a problem and are unsure about where to turn for assistance.
• You feel as if you have been unfairly treated by anyone on campus with regard to the following issues:
  • Sexual harassment
  • Discrimination based on gender and/or sexual orientation and/or race or ethnicity
  • Inappropriate/Hostile comments
  • Racial / Ethnic mistreatment
  • General mistreatments such as being bullied, verbally or physically abused, threatened or asked to perform personal services
• You need someone to really listen to what you have to say.

How can an Ombudsperson help you?

• Listening to your complaint.
• Clarifying university policy.
• Answering questions concerning appropriate methods of resolving conflicts.
• Assisting with problems that have not been resolved by other offices.
• Informally investigating your complaint if unusual avenues of appeal or grievance have been exhausted.
• Making referrals to individuals who are more expert in a specific concern.
• Recommending changes/improvements to university policy, rules or procedures that are outdated, unclear, or ineffective.
• Opening avenues of communication.

When is it Not appropriate to involve the Ombudsperson?

• If you are looking for legal representation.
  The Ombudsperson can advise you of your rights within the university, but will not provide legal advice or represent you in a legal matter.
• If you have a non-university related disagreement or problem.
• If you want someone to advocate for you in a dispute.
  The Ombudsperson is a nuetral facilitator, not an advocate for either side of the dispute.