Description:
The ACGME, LCME, and other accreditation organizations are now requiring documentation of competency in healthcare communication skills. This workshop will demystify the teaching and assessment of this competency by giving participants an evidence-based rationale, a vocabulary to describe the specific tasks and behaviors, and tools to teach, assess, and enhance communication skills performance for their learners in a variety of settings.

Target Audience:
MD, PhD, PA-C, PT, OT, Other.
All Health Sciences faculty who assess medical student and/or resident communication skills competency.

Objectives:
After this session, participants should be able to:
• List 7 essential elements of healthcare communication
• Recognize effective and ineffective communication behaviors in a videotape of a
   healthcare encounter
• Apply a behaviorally-based global rating scale for these skills when observing a
   learner
• Evaluate several methodologies for assessing communication skills in clinical
   settings

Length/Frequency:
This four-hour workshop is offered approximately three times a year. See Calendar for upcoming dates.

CME Credit Hours:
The University of New Mexico School of Medicine, Office of Continuing

Medical Education is accredited by the Accreditation Council for Continuing

Medical Education to provide continuing medical education for physicians.

The Office of Continuing Medical Education designates this educational activity

for a maximum of 4.0 AMA PRA Category 1 Credit(s).TM   Physicians should

claim credit commensurate with the extent of their participation in the activity.

Registration Fees:
• UNM School of Medicine Faculty & Residents - No Charge
• Other UNM Faculty & Staff - $50
• Faculty & Staff from Other Institutions - $100

Please Note: Attendance is by advance registration only.