HSC Communications

The HSC Communications department is responsible for external and internal communication, social media for the HSC, HSC headshots and video production and the external websites for HSC.

Our services include:

• Preparing news releases
• Writing feature stories
• Responding to media queries
• Handling interview requests
• Setting up news conferences and media events

Internally, we create the HSC connects weekly email newsletter, send out special announcements and organize Town Hall meetings. 

We also assist with photography or video requests. Fill out a form to begin a studio project.

Our Team

HSC’s Communications team is on-hand to answer your inquiries. Reach out to one of team members below to start working with us.

On weekends or after hours, call the UNM Hospital switchboard at 505-272-2111 and ask the operator to page the HSC Communications on-call representative. Please leave your phone number, and we will return your call as soon as possible.

Patient Communications Disclosure

For patients involved in newsworthy events, the HSC Communications on-call representative can provide the patient's condition, if available. The conditions used by UNM Hospital are:

• Critical—Immediate threat to life: Patient may be conscious or unconscious. Vital signs are unstable and indicators may be unfavorable. Patients are on life support.

• Serious—Possible threat to life: Patient is acutely ill and may be conscious or unconscious. Vital signs are stable. Indicators are questionable.

• Satisfactory/Stable—No Probable Threat to Life: Patient may be uncomfortable, but is conscious, alert, awake and able to communicate with staff. Patient is not intubated. Vital signs are stable and within normal limits. Indicators are favorable.

Under the federal privacy law, it is required that you provide a patient's full name when requesting a condition. To avoid confusion and wrong information, the communications on-call representative will not be able to provide a condition without the patient's name.