The University of New Mexico Truman Health Services Pharmacy in Albuquerque, NM, provides compassionate care with respect for each person’s dignity and their right to privacy.
Specialty medicines treat complicated, long-term health problems such as HIV, and often have special instructions or they may need to be stored in a certain way. You may not be able to get them at your local pharmacy. The pharmacy staff is here to help serve your needs and make this a smooth process for you.
Here to Help You
When you’re taking a specialty medicine, you may need extra support for checkups, medicine advice, help with your insurance and financial assistance. Specially trained pharmacy staff will give you this extra support to make sure the medicines are working for you. Our pharmacy staff:
- Help you get your medicines and refills.
- Fill your prescriptions. You can pick them up or have them delivered to your home free of charge.
- Are experts in HIV disease and the medications used to treat it.
Insurance, Co-Pays and Financial Assistance
If your insurance won't pay for some or all of the medication, the Truman Health Services Pharmacy staff will work with your provider to try to get your medicine approved by your insurance or find a different medicine that your insurance will approve. If the insurance still does not approve your medicine, a staff member will let you know so we can work together to resolve the issue. We'll work with a Truman Health Services case manager to find resources or alternative assistance, if needed.
Our staff will let you know how much you will have to pay. If your medicine is not covered by your insurance or another source, you may have to pay these costs: deductibles, copays, coinsurance, and yearly out-of-pocket limits.
If you have questions regarding the cost of your medications, call our pharmacy. We accept cash, check, money order or credit card as payment.