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Visitor's Guide

Learn how family and friends can best support their loved ones who are receiving medical care at a UNM Health System location. 

UNM Hospitals

View detailed visitor guidelines [PDF] for UNM Hospitals inpatient units, psychiatric patients, emergency department and more. Talk to your loved one’s care team to confirm rules about visiting him or her.

If you’re a vendor, register online and make an appointment before visiting.

To ensure a safe environment, a UNM Hospitals security staffer might search you or your packages upon entry. 

UNM Sandoval Regional Medical Center

UNM SRMC supports patients’ rights to define family for themselves. If a patient identifies you as a loved one, you’re welcome here 24/7 – and you become a “partner in care,” someone who may participate in decisions about medical treatment.

Visitor Guidelines

  • Always wash your hands with warm soap and water or use the alcohol-based hand sanitizer gel when entering the hospital and patient rooms, after eating or using the bathroom, and after sneezing or coughing. Hand-washing is the best protection against spreading diseases.
  • If you’re sick, limit your visits and cover your mouth and nose with a tissue while here. You also may ask for a surgical mask to help protect everyone’s health.
  • Children are almost always welcome and encouraged to be with the family. Keep them under the constant supervision of an adult other than the patient. To ensure the safety of patients and staff, don’t bring children younger than 14 years old to visit during flu season.
  • Ask a staff member for the appropriate time to visit with your loved one. He or she may need quiet time to heal.
  • Speak softly and respect patients who need rest.
  • One family member may stay overnight on the fold-out bed in each patient room. Ask about special arrangements for breastfeeding mothers and their babies.
  • To help us provide the best care and ensure privacy and safety, step outside the room if a staff member asks you to do so during bedside procedures.

 These rules might change to ensure a safe, healing environment for a particular patient. Always ask your loved one’s care team for specific guidelines. 

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