I am a physician-scientist whose primary focus is improving the delivery of ambulatory care to vulnerable populations through participant-centered engagement approaches that are implemented both at the individual and organizational level. My own clinical family medicine practice keeps me grounded in the reality of gaps in our health care system. Educating and mentoring the next generation offers hope that innovative solutions will be found. It also offers the opportunity to expose learners to new ways of thinking and models and tools that can help guide their own efforts.

Areas of Specialty

My leadership roles include being the Co-Director for our Clinical Translational Sciences Center and Associate Chair in our Department.

My research program focuses on: 1) Health experiences research 2) Health services research with adult indigenous populations 3) Primary Care Redesign

I am the National Training Director for the Health Experiences Research Network. This network conducts research and develops products according to the DIPEx methodology. This research has many translational applications ranging from future intervention planning, health care quality improvement, policy influence and clinical educaton. More information is at


I have been engaged in service activities at the national, health sciences center, clinic, departmental and community levels. In my formative years as a medical student and resident, I was honored to be elected by my peers to serve in leadership roles with several important discipline specific and national academic medicine entities. I currently lead scholarship mentoring for Society of Teachers of Family Medicine New Faculty Scholars program. For several years I served on the national advisory council for the Improving Primary Care through Industrial and Systems Engineering (I-PrACTISE) organization. I currently am a national steering committee member for the Health Experiences Research Network (HERN). At the Health Sciences level, I have served in various research leadership roles, am engaged in Diversity, Equiy and Inclusion efforts and the promotion process. I provide direct clinical service to the department and also engage in quality improvement, implementation, and redesign activities. In the community. I have served on non-profit boards and also volunteer. The sum effect of this service is to allow me to actively affect change that attempts to better the current state of the individuals and structural entitites I am involved with.

Undergrad: Bachelor of Arts in Political Science, University of Chicago

Graduate: Master of Public Health, University of Wisconsin

Med School: Doctor of Medicine, Medical College of Virginia

Doctoral: Doctor of Philosophy in Population Health Sciences, University of Wisconsin

Achievements & Awards

Key Publications

Journal Article
Walsh-Felz , D, Westergaard, R, Waclawik , G, Pandhi, Nancy, 2019 “Service with open arms”: enhancing community healthcare experiences for individuals with a history of incarceration. Health & Justice
Journal Article
Pandhi, Nancy, Gaines , M, Deci, D, Schlesigner, M, Culp, C, Karp, Z, Legler, C, Grob, R, 2020 Broadening Medical Students’ Exposures to the Range of Illness Experiences: A Pilot Curriculum Focused on Depression Education. Academic Medicine
Journal Article
Micek, M, Arndt, B, Tuan, W, Trowbridge, B, Dean, D, Lochner, J, Sampene, E, Pandhi, Nancy, 2020 Physician Burnout and Patterns of Electronic Health Record Use. Applied Clinical Informatics Open
Journal Article
Grob, R, Schlesinger, M, Pandhi, Nancy, 2020 Stumbling into Adulthood: Learning from Depression While Growing Up. Qualitative Health Research
Journal Article
Waclawik, , Kotovicz , F, Walsh-Felz , , Tsering, , Pandhi, Nancy, 2020 Supporting Academic Primary Care Teams Serving Refugees: A Qualitative Study Refugee & Global Health

Courses Taught

My teaching experiences include instructing student and resident learners on clinical skills in the context of my own practice, guiding graduate and doctoral students through successful completion of theses, providing guest lectures for graduate-level courses, leading the second and third year family medicine community health rotation for family medicine residents, co-developing and teaching methodological short courses on patient and stakeholder engagement and qualitative health experiences research, and co-developing a medical school course on patient experiences with findings published in Academic Medicine. A particular area of emphasis has been on the development of scholarly skills in individuals ranging from students to early career faculty, both through individual and group mentoring sessions. Nationally, I led the development of an online webinar curriculum on scholarship for the Society of Teachers of Family Medicine Foundation's New Faculty Scholars Program.

The above teaching activities have resulted in published articles, conference presentatons, toolkits, and successful pilot funding proposals.

Research and Scholarship

Refereed Articles

Grob R, Schlesinger M, Wise M, Pandhi N. Stumbling into Adulthood: Learning from Depression While Growing Up. Qualitative Health Research, 2020, 30(9):1392-1408.

Pandhi N, Gaines M, Deci D, Schlesigner M, Culp C, Karp Z, Legler C, Grob R. Broadening Medical Students’ Exposures to the Range of Illness Experiences: A Pilot Curriculum Focused on Depression Education. Academic Medicine, 2020, 95(1): 72-76.

Pandhi N, Kraft S, Davis S, Berkson S, Kamnetz S, Trowbridge E, Koslov S, Caplan W. Developing Primary Care Teams in Academic Health Systems: Lessons Learned from Implementing a Microsystems Approach. BMC Health Services Research. 2018; 18(847): 4-10.

Kraft S, Caplan W, Trowbridge E, Davis S, Berkson S, Kamnetz S, Pandhi N. Building the learning health system: describing an organizational infrastructure to support continuous learning. Learning Health Systems. 2017; 1(4): 1-9.

Caplan W, Davis S, Kraft S, Berkson S, Gaines ME, Schwab W, Pandhi N. Engaging patients at the front lines of primary care redesign: operational lessons for an effective program. Joint Commission Journal on Quality and Patient Safety 2015; 40(12):533-540.

Pandhi N, Yang WL, Karp Z, Young A, Beasley JW, Kraft S, Carayon P. Approaches and challenges to optimizing primary care teams' electronic health record usage. Journal of Innovation in Health Informatics (formerly Informatics in Primary Care) 2014; 21(3):142-51.

Pandhi N, DeVoe JE, Schumacher JR, Bartels C, Thorpe C, Thorpe J, Smith MA. Number of first-contact access components required to improve preventive service receipt in primary care homes. Journal of General Internal Medicine 2012; 27(6):677-684.

Pandhi N, Guadagnolo BA, Kaneker S, Petereit DG, Smith MA. Cancer screening in Native Americans from the Northern Plains. American Journal of Preventive Medicine 2010; 38(4):389-395.

Pandhi N, Davis S. Understanding health experiences and values to address social determinants of health. In: Edgoose J. (ed) Health Equity Curricular Toolkit. Parkway Leawood KS: Health Equity Team for Family Medicine For America’s Health; 2018.

Davis S, Pandhi N. Deeply engaging patients with a mix & match of methods toolkit. HIPxChange Toolkit, 2017.

Access Community Health Centers. Access integrated primary care consulting psychiatry toolkit. Association of American Medical Colleges MedEdPORTAL iCollaborative Resource, 2014.

Center for Patient Partnerships. Patient engagement toolkit. Health Innovation Program HIPxChange Toolkit, 2014, v 2.0 2017.