Services

The Office of Professionalism offers a variety of educational events and consultations to all members of the UNM HSC community.

Educational programs provided by the Office of Professionalism include:

Grand Rounds
Presentations at faculty and team meetings
Lectures
Workshops
Tutorials

Educational events include:

What is professionalism?
How to distinguish among types of unprofessional behavior and what to do about them
Understanding conflict and how it spreads through teams and departments
Understanding how teams develop and how they get stuck
Why, when and how to apologize
How to provide effective feedback
What patients expect from their health care providers, and why it matters
The hidden curriculum
Power in helping relationships

The Office of Professionalism has presented a series of workshops on “practical psychology”to provide clinicians, educators and managers with theory and models of interpersonal interaction to help them provide care, teach and manage more effectively. Topics have included understanding dyads and triads, understanding group dynamics, leadership and followership, understand your own personality style, feedback and self-disclosure.

The Office of Professionalism offers consultations to leaders and teams on problems related to professionalism.

Reasons for requesting a consultation might include:

An individual clinician, teacher or student showing difficulties in educational or clinical situations
Recurrent conflict within a team or a department
To determine whether a problem with an individual clinician, faculty member, staff member or student is due to a lack of communicative skills, a personality conflict, an exceptional circumstance, etc.

In addition to providing analysis of an individual or group problem, the Office of Professionalism provides interventions based in group dynamics, interpersonal psychotherapy, organizational and industrial psychology and coaching theory and practice.

If you have a suggestion for an educational event or topic please contact JWBolton@salud.unm.edu the Office of Professionalism.