HSC Office of Professionalism

MSC 09 5300
1 University of New Mexico
Albuquerque, NM 87131-0001

Phone: (505) 272-8711
Fax: (505) 272-3486


The Office of Professionalism offers a variety of educational events and consultations to all members of the UNM HSC community.

Educational programs provided by the Office of Professionalism include: 

  • Grand Rounds
  • Presentations at faculty and team meetings
  • Lectures
  • Workshops
  • Tutorials

Educational events include: 

  • What is professionalism?
  • How to distinguish among types of unprofessional behavior and what to do about them
  • Understanding conflict and how it spreads through teams and departments
  • Understanding how teams develop and how they get stuck
  • Why, when and how to apologize
  • How to provide effective feedback
  • What patients expect from their health care providers, and why it matters
  • The hidden curriculum
  • Power in helping relationships

The Office of Professionalism has presented a series of workshops on “practical psychology”to provide clinicians, educators and managers with theory and models of interpersonal interaction to help them provide care, teach and manage more effectively. Topics have included understanding dyads and triads, understanding group dynamics, leadership and followership, understand your own personality style, feedback and self-disclosure. 

The Office of Professionalism offers consultations to leaders and teams on problems related to professionalism. 

Reasons for requesting a consultation might include:

  • An individual clinician, teacher or student showing difficulties in educational or clinical situations
  • Recurrent conflict within a team or a department
  • To determine whether a problem with an individual clinician, faculty member, staff member or student is due to a lack of communicative skills, a personality conflict, an exceptional circumstance, etc.

In addition to providing analysis of an individual or group problem, the Office of Professionalism provides interventions based in group dynamics, interpersonal psychotherapy, organizational and industrial psychology and coaching theory and practice. 

If you have a suggestion for an educational event or topic please contact JWBolton@salud.unm.edu  the Office of Professionalism.