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Hearing Aids

Below you will find details on the five main types of hearing aids UNM Health offers to patients.

Behind-The-Ear (BTE)

These are appropriate for mild to profound hearing loss. Directional microphones, multiple listening programs, tele-coil and Bluetooth capability are available. This style is a good choice for pediatric patients and individuals with excessive moisture and earwax.

Receiver-In-The-Ear (RITE)

These, along with “Slim Tube” hearing devices, are the most unobtrusive hearing aids. These models keep the ear canal open to reduce a sensation of being plugged up. The degree of hearing loss will determine who is a candidate for this type of device.

Custom In-The-Ear (ITE)

This type of hearing aid fills the outer portion of the ear. It is appropriate for mild to severe hearing loss and may include features such as directional microphones, multiple listening programs, a tele-coil or Bluetooth capability.

In-The-Canal (ITC)

This is smaller than the full-shell ITE and is appropriate for mild to moderately severe hearing loss. However, features may be somewhat limited due to size, and good manual dexterity is important for this style.


This hearing instrument is very discreet. If you value cosmetic appeal, this is probably the best device for you. However, your degree of hearing loss and level of manual dexterity will ultimately determine if it's right for you.


Email for both clinics:

Audiology Clinic - Lomas:

UNMH Main Hospital
2211 Lomas Blvd. NE
5th Floor [PDF]
Albuquerque, New Mexico 87106

Phone: 505-272-3535
Hours: Monday - Friday 8am - 5pm

Audiology Clinic - Academy:

NorthEast Heights Clinic
7801 Academy Blvd. NE
Albuquerque, New Mexico 87109

Phone: 505-272-2302
Appointments: 505-272-2336
Hours: Monday - Friday 8am - 5pm

Frequently Asked Questions

How much does a hearing aid cost?

They range from $500-$4,000 depending on the level of hearing loss and technology of the device selected.

Will my insurance cover a hearing aid?

All children with New Mexico’s Medicaid or NM HMOs are covered for two hearing aids. Medicaid usually covers adults for one. Private HMOs vary in coverage, so please call your health insurance to check your benefits coverage.

Does each hearing aid come with a warranty?

Every hearing aid comes with a warranty between one and two years. They can be renewed for a fraction of the price of a replacement aid.

Do you have a payment plan option?

Not at this time.

What is medical clearance?

A medical clearance form is needed for legal and insurance coverage reasons. It states there is no medical reason that impedes the patient from wearing hearing aids. For adults any physician can sign this document. For children an ear, nose and throat (ENT) physician is required to sign it.

What is your hearing aid return policy?

According to New Mexico state law, there is a 45-day trial period that allows the consumer to trial hearing instruments. A service fee will be applied if a hearing aid is returned. Exchanges, though, are not subjected to a service fee.

What does the purchase include?

The hearing aid, ear mold (if applicable), initial supply of batteries (two packages), follow-up programming (two per year of warranty), repairs and cleaning services for the life of the warranty.

Do your audiologists have a direct financial incentive to sell hearing aids?

UNMH audiologists do not receive any commission on hearing aid sales. When recommending hearing aids, our only incentive is improving quality of life by enhancing your ability to hear and communicate with friends and family.

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