HSC Communications Team

The HSC Communications team is responsible for external and internal communication. Our team works on an array of services. Contact us to:

  • Prepare news releases
  • Write feature stories
  • Respond to media inquiries
  • Handle interview requests
  • Set up news conferences or media events

Meet Our Team

Contact any of our team members for communications needs. For any request outside business hours, please call the UNM Hospital switchboard at 505-272-2111. Ask the operator to page the on-call HSC communications representative.

If no one is available, please leave your phone number and we will get back to you as soon as possible.



Phone number

Alex Sanchez

Public Information Officer


Mark Rudi

Public Relations Specialist 


Cindy Foster

Senior Public Affairs Representative



Guidelines on Patient Conditions

Under the federal privacy law, it is required that you provide the patient’s full name when requesting a condition. To avoid confusion and wrong information, the public affairs on-call representative will not be able to provide a condition without the patient's name.

Public affairs on-call representatives can provide the patient’s condition, if available. The conditions used by UNM Hospital are:

  • Critical—Immediate Threat to Life: Patient may be conscious or unconscious. Vital signs are unstable, and indicators may be unfavorable. Patients are on life support.
  • Serious—Possible Threat to Life: Patient is acutely ill, may be conscious or unconscious. Vital signs are stable. Indicators are questionable.
  • Satisfactory—No Probable Threat to Life: Patient may be uncomfortable, but is conscious, alert, awake and able to communicate with staff. Patient is not intubated. Vital signs are stable and within normal limits. Indicators are favorable.
  • Do not announce—A patient may be put on a do not announce list by law enforcement or the patient and/or their family. When this happens, we cannot confirm or deny we have a patient by that name.