Hours of Operation:
8 a.m. to 5 p.m. Monday-Friday
5 p.m. -11 p.m. Weekdays
8 a.m.-8 p.m. Saturday-Sunday
Our mission is to serve the Native American community by promoting quality customer service through compassion and dedication. The Native American Health Services provides many resources to you and your loved ones, such as priority access to admissions and outpatient clinic appointments (taking into consideration the medical necessity of all patients). NAHS patient care coordinators and community liaisons serve as patient advocates, assist with care management and work with UNM Health System departments to coordinate appointments and follow-up care for Native American patients. The NAHS team also coordinates with referring organizations (Indian Health Services Purchase Referred Care and medical staff). They are available to hear concerns and facilitate resolution.
When our community is healthy, everyone benefits, and that’s why we continue to honor our longstanding relationship with Native Americans by following the 1952 Contract [PDF]. In 1952, the Bureau of Indian Affairs, followed by the Indian Health Service in the Department of Health and Human Services, entered into a federal contract with the Bernalillo Board of County Commissioners, the Board of Trustees of Bernalillo County Hospital and the State of New Mexico. This contract is binding, unless all parties agree to change the terms. No changes will be made without federal approval.
Information in Navajo
If you or your loved one is more comfortable communicating in Navajo, UNMH’s Interpreter Language Services is available for all patients. This service is free, and you can call any time at 505-272-5399. Your interpreter can also read you the Patient Bill of Rights — a document that explains your rights and responsibilities as a patient.
View a video explaining interpreter services and financial services:
Receiving Emergency Care
After you visit an emergency department or urgent care clinic, you must notify your Indian Health Services (IHS) Purchase Referred Care office within 72 hours (three calendar days). IHS Purchase Referred Care determines eligibility for coverage based on:
- Where you live
- Tribal affiliation
- Health coverage (Medicaid, Medicare or private health insurance)
- Whether you notified IHS within three days of care
If you have any questions, call UNM NAHS at 505-272-1612 or 1-888-782-1612.
Filling your prescriptions
Native Americans are not required to make co-payments for prescriptions that are written by UNM Hospital providers or clinicians, and filled at the following pharmacies:
- UNM Hospital Pharmacy
1209 University Blvd, NE
- UNM Hospital Outpatient & Discharge Pharmacy
4th floor- Main Hospital
2211 Lomas Blvd NE
- North Valley Family & Community Clinic Pharmacy
3401 Fourth Street NW Suite 106
- Southeast Heights Clinic Pharmacy
8200 Central Ave SE, Suite 106
- Southwest Mesa Clinic Pharmacy
301 Unser Blvd, NE
For questions on where to fill your prescription, please contact NAHS at 505-272-1612.