OCH Program Evaluation

In addition to evaluation of the Office for Community Health operations as a whole, the OCH Evaluation Director evaluates several internal programs, including:

Community Health Worker Programs

1. Intensive Case Management (ICM) - Since 2019, community health workers from various agencies within Bernalillo County have provided intensive case management services to clients experiencing substance use or co-occurring disorders who are high utilizers of medical and criminal justice services in Albuquerque. The goal of the program is to reduce the use of these services by connecting clients to organizations and agencies that can assist them in managing their disorders and improve the social determinants of health that lead them to utilize these services. 

Program highlights:
·        # of clients served: 250
·        65% of clients demonstrating improvements
2. Adverse Childhood Experiences  – The Adverse Childhood Experiences program began in 2017. This project utilizes community health workers (CHWs) to screen the parents of children who are seen at the UNMH Pediatric Emergency department for potential indicators of toxic stress. As risk factors are identified and prioritized, the CHWs provide follow-up and referral services for those at most risk for adverse health outcomes.
Program highlights:
·        7,629 screenings completed
·        4,950 low-risk follow-up services provided
·        490 high-risk follow-up services provided

Ms. Bleecker also serves as the evaluator of the New Mexico Area Health Education Centers program, run through the UNM Department of Family and Community Medicine