We provide various services, classes, and tools to help you continuously improve. Click on one of the boxes below to learn more.
For Services, please submit your request through the PMIO portal and we will contact you within 3 business days to review it.
Chartering, scoping, development and tracking of a project plan and timelines with leadership updates while utilizing the problem solving steps as needed.
A facilitated improvement breakthrough in a dedicated rapid timeframe, usually 2 to 5 days, to improve a process with understanding of current state, root cause analysis, improvement countermeasures & metrics, implementation plan & tracking of timelines and metrics after the session-Plan Do, Study, Act.
Documenting the steps of process in a visual format.
A facilitated, dedicated timeframe focused on organizing a workspace which could range from an entire clinic to a building’s basement to inpatient crash carts. The timeframe various based on the size of the workspace.
Observing and tracking time of a processes to learn where there may be opportunities for improvement.
Facilitated meeting to select and prioritize improvement work.
Facilitated meeting to create a strategic plan and determine priorities.
Provide a team guidance from developing a project charter to implementing a project, while incorporating the problem solving steps to help them improve a process on their own.
Regularly scheduled classes and custom improvement training.
To register for a class, please sign up in Learning Central. If you are interested in a custom improvement training, please submit your request through the PMIO portal.
Learn the scientific method to experiment and test changes using PDSA and the foundational problem solving steps to improve processes.
Learn how to visually document a process in order to communicate how the process works and to improve it.
Learn metrics types, foundational charts, basic analysis to measure and know if you are improving.
Learn the key principles of Lean to improve a process by looking at it from the perspective of a customer, removing waste, improving efficiencies and adding value to process.
For project management certification, see UNM Continuing Education project management courses. For custom project management training, please submit a PMIO request.
Below are various tools and templates to use when working on a project or improving an process.
