Bring Your Own Device (BYOD)
BYOD stands for “Bring Your Own Device.” It is a mobile industry term that refers to the use of an employee’s personal device – such as a smartphone, tablet or laptop – for work purposes.
It is the practice of the Health Science Center (HSC) and UNM Health System to provide a process for accessing enterprise applications on a workforce member’s personal mobile device running Android or iOS mobile operating systems. Not all applications (apps) will require enrollment in the Mobile Device Management (MDM) Workspace ONE™ system for access.
Coming Soon.
A. There are several employee benefits for using your own device for work purposes:
- Ability to carry just one device for both personal and work
- Ability to choose and use a device type and operating system that you are comfortable with versus a potential learning curve of a corporate-issued device
- Increased productivity through ability to access company apps and networks from anywhere
A. There are several corporate benefits for implementing a BYOD program:
- Increased employee satisfaction and retention
- Reduced cost of purchasing and providing devices to employees
- Ability to mobilize a larger part of their workforce
- Increased employee productivity
A. Personal mobile device such as phones and tablets running Android or iOS mobile operating systems
Q. What happens to my phone when it’s “activated” in the BYOD program?A. When you activate Workspace ONE™ on your personal device, it creates a separate work area on your device, which allows IT to push down applications and company access via profiles based on your role in the company. This gives you seamless access to company apps and networks and can even automate VPN and Wi-Fi access for you.
Q. What applications will be installed on my device?A. The Intelligent Hub, Chrome browser, Citrix, Word, and Catalog apps will be installed by default. Application icons will begin to appear on the first available desktop screen and in the app drawer. Some enterpise applications such as email and TigerText for example do not require your device to be enrolled.
Q. How do I know what my company can and can’t see on my phone when it’s enrolled in Workspace ONE?A. Similar to any application you put on your device, the Operating System (iOS, Android, Windows) has a built-in privacy framework that puts you – the user – in control of whether an application can use your location, contacts, photos or run the background. Workspace ONE is no different and operates under a framework that Apple, Google and Microsoft have built into the operating system to ensure enabling corporate access on the device doesn’t violate end user privacy. You can view the specific permissions in your device settings application and, like any application you put on your device, can always remove it at any time
Q. Can my company see anything personal, like my apps, photos, videos or texts?A. No. Your personal data and information stay completely separate and remain un-viewable and unmanageable by your IT department. They can only manage corporate apps and data that you choose to have on your device.
Q. Can my IT department track my location through my phone?A. No, the company does not have the ability to track or pinpoint your location at any point through your device. For example, they can configure the profile to automatically shut off VPN access when your device gets to a certain distance away from the main office. But they cannot view or track where you are, or where you are going
Q. How do my personal apps stay separate from my work apps?A. Technology known as app containerization provides an “iron curtain” of separation between personal and corporate data. Companies cannot access or manage apps or data that are housed outside of the corporate container.
Q. Where can I go for more information on Workspace ONE and BYOD, and how my privacy will stay protected?A. You can go to www.WhatisWorkspaceONE.com to learn more about what the platform provides, and how your privacy is protected.
Q. What is the expense / reimbursement policy if I use my own phone for work purposes?A. This is provided at no additional charge for Health Science Center (HSC) and UNM Health System Workforce members or affiliates
Q. What happens if I choose not enroll in Workspace ONE on my personal device? Will I lose any mobile functionality?
A. No. Although you will not be able to use your mobile device to access certain enterproise applications like Citrix.
Q. Who do I contact for work-related technical support issues?
A. Contact the UNMH Service Desk at 272-3282 or the HSC Service Desk at 272-1694. Instead of calling you can enter a help ticket at Help.HSC.
Q. What happens if I leave the company?
A. If you leave the company, your IT administrator is required to remove access to all corporate data and apps. This can be done while preserving personal data. For example, should you leave the company, the company will perform a selective wipe of your personal device to remove access to corporate resources, leaving your personal data, photos, and other files intact.
Q. What happens if I lose my phone?
A. If you lose your phone, be sure to report it to the IT department immediately so they can remove access to corporate data immediately.
Q. What if I decide I no longer want Workspace ONE on my device – is it easy to remove?
A. Yes, you have total control over your device. You have the ability to completely remove corporate apps or the Workspace ONE app from your device within the settings section. As the owner of the device, the control is completely yours.
To self-enroll your device, please use the instructions below:
