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Phishing

Phishing email messages, websites, and phone calls are designed to steal money or identity. Cybercriminals can do this by installing malicious softwareon your computer or stealing personal information off of your computer.

Cybercriminals also use social engineering to convince you to install malicious software or hand over your personal information under false pretenses. They might email you, call you on the phone, or convince you to download something off of a website.

Detecting Phishing Attempts

See how to spot an email Phish

Spelling and bad grammar. Cybercriminals are not known for their grammar and spelling. Professional companies or organizations usually have a staff of copy editors that will not allow a mass email like this to go out to its users. If you notice mistakes in an email, it might be a scam.

Beware of links in email. If you see a link in a suspicious email message, don't click on it. Rest your mouse (but don't click) on the link to see if the address matches the link that was typed in the message. In the example below the link reveals the real web address, as shown in the box with the yellow background. The string of cryptic numbers looks nothing like the company's web address.

Phishing scams masked web address

Links might also lead you to .exe files. These kinds of file are known to spread malicious software.

Threats. Have you ever received a threat that your account would be closed if you didn't respond to an email message?  Cybercriminals often use threats that your security has been compromised. 

Spoofing popular websites or companies. Scam artists use graphics in email that appear to be connected to legitimate websites but actually take you to phony scam sites or legitimate-looking pop-up windows.

  • Cybercriminals also use web addresses that resemble the names of well-known companies but are slightly altered.