Requesting Services

1. Submit a Service Request

All Research Core Facility services are scheduled through the iLabs system.

The following Cores use iLabs for service requests:

2. Review & Approval

All service requests are reviewed according to each Core’s policies and procedures.

This review may include:

• Submission of an IRB-approved protocol and informed consent form (ICF)
• Review by the Core’s oversight or advisory committee

A Core Use Agreement must be completed before services begin, with info about scheduling with iLab. 

Both restricted and unrestricted accounts are required as part of this agreement.

3. Scheduling Process

• The PI or designated research staff must schedule services directly through iLabs.
• Each Core may have specific scheduling instructions.
• For access to the Clinical Behavioral Health Research Core and Pediatric Assessment Core, PIs will receive temporary room access upon:
  • Approval from the ISUBI Oversight Committee
  • Execution of a signed Memorandum of Understanding (MOU)

4. Invoicing

• The Core Administrator reviews and confirms completed services.
• Invoices are sent monthly to the PI and designated research staff.
• The PI has five (5) business days to dispute an invoice.

5. Utilization Tracking

Core utilization is tracked quarterly by each Core and reported to:

• The Vice President for Research (VPR)
• Committee/Core Directors
• Oversight or advisory committees, when applicable