Accounts

HSC NetID's are created automatically after Employees, Students, and Affiliates are entered into the UNM Banner system and have an active HSC role assigned to the record or are entered into the UNMH Lawson system and assigned an ID number.  When a identity is created in Banner with an active HSC role or Lawson with an ID number, an automated process runs overnight which creates the HSC NetId. Immediate supervisors will be notified by e-mail about the account creation. If you need to determine if an HSC NetID has been created please search for the person in the HSC directory.

If you do not find the account then please contact the HSC IT Service Desk at 505-272-1694 or the UNMH IT Service Desk at 505-272-3282.

Affiliate accounts do not receive a salud email account. If one is needed please see the HSCLink Email Accounts section for instructions on how to create one.

To request an HSC NetID for Affiliates, please complete submit an electronic request to HR via the following secure site: https://hr.unm.edu/affiliate-request and select either CONTRACTOR_MEDICAL (typically used for Locums and contracted providers) or LEARN_CENTRAL_HSC (typically used for other HSC affiliates).   

 ** Please do not use the Internet Explorer Browser to access this site.

 If you have questions about the request process, or the check on the status of a submitted request, please send an email to affiliates@unm.edu.

After this process created the Banner IDs and HSC Affiliation, our automated accounts creation process will create the HSC NetID and send out notifications the day after the affiliation is created at UNM HR. Affiliate accounts do not receive a salud email account. If one is needed. a separate request will need to be made after the HSC NetID has been created.

The NetID will remain active for the duration of time the role is active in Banner.

Identity Management Site

You can manage your password and identity at the HSCID portal.  (sfaid.health.unm.edu)

The portal will allow you to reset a forgotten password, update your current password or change identity information about your account.

Please note: On your first log in with your HSC NetID and temporary password, you will be required to set challenge and response questions and answers.  Please review the password complexity requirements.

After you have changed the temporary password, you will need to setup Multifactor Authentication at Multifactor Authentication

If you need further assistance contact the HSC IT Service Desk at 505-272-1694.

New email accounts are automatically created in HSCLink within 24 hours of the creation of the HSC NetID.

If a person leaves or retires from the institution their email account will be automatically disabled at the same time as their HSC NetID unless they have been given an affiliate or emeritus role in the UNM Banner system or are still enabled in the UNMH Lawson system.

Affiliate accounts do not receive a salud email account by default. If one is needed, you may request one using the following instructions.   

Browse to: HSCID.health.unm.edu and logon.

Select the “hamburger “ in the top left.

Select “Manage Access" and then select "Manage User Access" then you will be presented with a form. 

Search for the user you wish to add an email for.

 Click "next"

In the search box type in "email account" and start the search.   

When items appear on the screen select "Email Accounts for Affiliates" and then click "next". 

Then click "submit".     The email account will created within 4-6 hours.

Login to https://hscid.health.unm.edu with your current HSC NetID and password.

Select “Manage Password".

Select Change on the right.

Enter your current password, and your new password, then submit the change.

If you need to know the restrictions, click the question Mark icon.

• Password must have at least 2 letter(s)
• Cannot reuse any of your last 10 passwords
• Cannot use part of your name
• Password must have at least 1 lower case letter(s)
• Password must have at least 8 character(s)
• Password must have at least 3 character types
• Password must have at least 1 special character(s)
• Password must have at least 1 digit(s)
• Password cannot contain more than 3 instance(s) of repeated characters
• Password must have at least 1 uppercase letter(s)

To use this, the customer must have set their recovery questions previously.

1. In a browswer go to https://sfaid.health.unm.edu
2. Enter the user name, then select “Forgot Password."
3. Answer all of the presented questions.
4. Enter a new password.
5. Submit the request.

Go to: https://hscid.health.unm.edu

Select your name in the top right, then “Preferences."

On the left, select “Edit Authentication Questions."

Update your questions and answers.

Save the change.

You may update two account data elements in HSC.ID as a customer.

Contact Phone Number. Preferred first name.

Browse to: HSCID.health.unm.edu.

Select the “hamburger “ in the top left.

Select “Self Service,” then “View or Edit My Identity."

You will be presented with a form.

Change the data elements you would like to update, and submit the change.

These changes may take up to 24 hours to reflect.

Individuals must submit a name change request to the correct office (Records & Registration for students; Human Resources for staff; Faculty Contracts for faculty). Then you can create a Help.HSC request to have your name changed.